Program Manager The Star Club Experience
4 weeks ago
About Your Dream Role
We are seeking a seasoned Program Manager to oversee The Star Club Program, driving engagement and delivering exceptional experiences for our members.
Key Responsibilities
- Owning the strategy and projects related to our loyalty program from start to finish
- Developing and executing multi-channel national programs that drive member retention and acquisition
- Collaborating with cross-functional teams to deliver customer experience improvements
- Managing multi-million-dollar budgets to achieve business objectives
Requirements and Qualifications
- Bachelor's degree in business, marketing, or a related field
- 5 years of experience in marketing, with a focus on loyalty and retention
- 3 years of experience managing large budgets and leading cross-functional teams
- Strong analytical and problem-solving skills, with the ability to build relationships with peers and senior leadership
- Deep understanding of loyalty and retention marketing strategies
What We Offer
- Competitive salary package and bonus structure
- Flexible working arrangements and permanent, full-time role
- 30% discounts across award-winning restaurants and accommodation
- Lifestyle discounts, including gym memberships and dry-cleaning services
- Complimentary meal on site every day
About Us
The Star Entertainment Group is a leading integrated resort company, attracting 18 million guests each year. Our properties in Sydney, Brisbane, and the Gold Coast offer world-class tourist destinations, dining, entertainment, and accommodation options.
Our Culture
We value diversity and inclusivity, promoting a workplace culture that empowers our team members to deliver exceptional experiences for our guests. We welcome applications from people of all cultures, ages, religions, genders, and abilities.
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