
Financial Analyst
4 days ago
We are seeking a skilled and detail-oriented professional to join our team as a Night Auditor. This role requires exceptional customer service skills, strong accounting abilities, and the ability to work well under pressure.
Main Responsibilities:
- Process payments, including room charges, debit and credit, cash, and cheques in accordance with established procedures.
- Manage guest check-ins, check-outs, and wake-up call requests.
- Provide excellent communication and interpersonal skills to handle overnight guest queries and concerns.
- Run night audit property management systems or manual equivalents.
- Perform additional duties such as concierge services and special guest requests.
- Ensure compliance with safety protocols and workplace health initiatives.
Essential Skills and Qualifications:
- Accounting and mathematics skills for accurate auditing and payment processing.
- Cash handling experience for counting and securing bank funds and processing cash payments.
- Computer literacy, including familiarity with PMS software.
- Strong verbal communication and listening skills for effective interactions with guests and housekeeping staff.
- Knowledge of hotel operations, offers, and local area information.
- Ability to multitask and manage multiple deadlines efficiently.
Benefits and Perks:
- Competitive salary and benefits package.
- Enhanced parental leave and flexible work options.
- Proactive health days and wellness programs.
- Lifelong development opportunities and career milestones celebrations.
- Transferable entitlements and access to retail discounts.
We promote a culture of trust, support, and acceptance, embracing diversity and inclusion in all aspects of our business. Join us in creating a positive and engaging work environment that supports your personal and professional growth.
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