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Digital Transformation Lead
2 weeks ago
We are a leading company powering two of the world's most iconic brands, Kmart and Target. With over 50,000 passionate team members worldwide, we touch the lives of almost two million customers every week.
Job DescriptionWe are seeking a Principal Product Designer to lead our digital transformation efforts. As a key member of our product and design team, you will drive customer engagement, achieve business goals, and ensure our digital products remain at the forefront of innovation.
Main Responsibilities- Lead and Manage Design Teams: Foster a collaborative and innovative work environment while driving end-to-end customer experiences for Kmart and Target online shoppers.
- Drive Customer Satisfaction: Identify and improve customer journeys across functions, enhancing the overall customer experience.
- Innovate and Experiment: Develop and implement new capabilities to keep our digital products competitive and user-friendly.
- Leadership Experience: Proven ability to lead and manage design teams with a focus on mentoring, supporting, and driving team success.
- Design Skills: Exposure to end-to-end design processes, from research and discovery through to delivery and measurement.
- Communication Skills: Strong interpersonal skills, including effective presentation and communication in a high-activity environment.
