
Digital Voice Solutions Specialist
3 days ago
We are seeking a highly skilled Digital Voice Solutions Specialist to join our unified communications team. The successful candidate will play a key role in maintaining and supporting our enterprise-wide voice infrastructure.
About the Role- Monitor system dashboards for alerts and respond to tasks in a timely manner to ensure seamless communication operations.
- Work closely with cloud voice applications, contact centre/call centre systems, and routing technologies to deliver exceptional voice experiences.
- Prioritize events and respond to voice outages on a 24/7 basis to minimize disruptions.
This is an exciting opportunity for a motivated individual to contribute to the development of innovative voice solutions that drive business success.
Your Background- Experience in unified communications or networking within a large enterprise environment as a network or voice engineer.
- Exposure to cloud voice applications, contact centre/call centre applications, and routing technologies.
- Bachelor's degree in Networking, Computer Science, Engineering, Cyber Security, or related field.
We welcome candidates who are passionate about delivering exceptional digital experiences and building a better future together.
Key Skills:
- Cloud voice application management
- Contact centre/call centre system integration
- Voice routing and switching
What We Offer:
- A dynamic work environment with opportunities for growth and professional development
- A competitive compensation package and benefits
- The chance to work with a talented team of experts in the field of digital voice solutions
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