Help Customers Succeed

1 week ago

Geelong, Victoria, Australia beBeeCustomer Full time $60,000 - $75,000

We're seeking an exceptional individual to join our team as a Customer Service Representative.

This is a unique opportunity to make a positive difference in the lives of customers, providing high-level support and ensuring queries are responded to in a friendly and efficient manner.

You will be responsible for responding to customer inquiries, resolving issues, and providing information on available options and services.

To be successful in this role, you'll need strong interpersonal and communication skills, attention to detail, and the ability to work effectively in a team environment.

Experience working within the Aboriginal community is desirable, but not required.

If you have previous experience working in a service-driven industry like retail, hospitality or contact centres and thrive in high volume environments, we'd love to hear from you.

We offer a range of benefits, including flexible work arrangements, opportunities for career growth and development, and a focus on employee well-being and mental health.

Our team is committed to creating an inclusive and supportive work environment, where everyone feels valued and empowered to succeed.

We look forward to hearing from you and discussing how you can contribute to our mission to provide exceptional customer service.

Key Responsibilities:

  • Provide high-level support to customers via phone, email, or chat
  • Respond to customer inquiries and resolve issues in a timely and professional manner
  • Proactively identify and communicate available options and services to customers
  • Collaborate with team members to achieve business objectives and improve customer satisfaction

Requirements:

  • Strong interpersonal and communication skills
  • Attention to detail and accuracy
  • Ability to work effectively in a team environment
  • Previous experience in a service-driven industry (desirable)

Benefits:

  • Flexible work arrangements
  • Opportunities for career growth and development
  • Focus on employee well-being and mental health
  • Inclusive and supportive work environment

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