Customer Experience Champion
1 week ago
We are seeking a highly skilled Customer Service Officer to join our team. As the face of our branch, you will be responsible for providing exceptional customer service and support.
Your key responsibilities will include:
- Providing accurate and timely assistance to customers with their queries and transactions;
- Using your communication skills to educate customers on our online platforms and tools;
- Recommending products and services that meet the needs of our customers;
- Assisting customers in achieving their financial goals.
To succeed in this role, you will require excellent customer service skills, with the ability to confidently communicate with customers face-to-face and over the telephone.
Experience in the banking and finance industry is desirable but not essential. What is essential is your passion for delivering outstanding customer experiences and your commitment to excellence.
In return, we offer a range of benefits including on-the-job training and external development opportunities to help you take your learning to the next level.
As a valued member of our team, you will have the opportunity to make a real impact in the community and work collaboratively with your colleagues to support our customers and contribute to the success of the bank.
If you are excited about this opportunity to make a difference, then please apply today
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Customer Experience Champion
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