Day-to-Day Operations Manager

6 days ago

Sydney, New South Wales, Australia beBeeOperations Full time $94,335 - $102,479

Job Role

The Day-to-Day Operations Manager is responsible for overseeing the daily activities of the hotel, ensuring that quality and service standards are consistently met.

Key Responsibilities

  • Manage guest arrivals and departures efficiently
  • Handle general enquiries and create memorable experiences for guests
  • Resolve complaints and grievances in a fair and efficient manner
  • Supervise staff to ensure they have the necessary skills and knowledge to provide excellent customer service
  • Develop and implement team building initiatives to enhance staff engagement and motivation
  • Build relationships with existing and new guests through engaging experiences and thoughtful service
  • Monitor departmental operations and contribute to achieving or exceeding property financial goals and objectives

About You

To be successful as a Day-to-Day Operations Manager, you will need:

  • Experience with property management systems or similar
  • Relevant experience in a similar operational role
  • Working rights in Australia
  • Self-motivation, drive, and energy in a fast-paced environment
  • A can-do attitude and innovative solutions

We Offer

As a Day-to-Day Operations Manager at our hotel, you will enjoy:

  • Exclusive staff discounts on food and beverage and hotel rooms
  • Flexible working hours and locations
  • Sabbatical leave and paid leave during your birthday month
  • Internationally recognised training programs and career opportunities within our organisation
  • Genuine care for associates' physical, emotional, and financial wellbeing
  • Employee Referral Incentives and paid time off to pursue your passion

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