Restaurant Operations Manager

4 weeks ago


Fortitude Valley, Queensland, Australia Velvet Lotus Pty Ltd Full time

Velvet Lotus Pty Ltd is seeking a full-time Restaurant Manager to lead the complete operation of our restaurant.

Key Responsibilities:

  1. Restaurant Management: Oversee the entire restaurant operation, including staff management, health and safety, and financial performance.
  2. Staff Management: Train, supervise, and provide feedback to staff to maintain high customer satisfaction.
  3. Customer Service: Respond to customer complaints and ensure satisfaction with service and food standards.
  4. Customer Experience: Meet and greet customers, manage table reservations, and organize functions.
  5. Staff Development: Recruit, train, and motivate staff to deliver high-quality service.
  6. Menu Planning: Plan and coordinate menus with the management and kitchen team.
  7. Housekeeping:
    1. Quality Control: Maintain high standards of quality control, hygiene, and health and safety.
    2. Inventory Management: Check stock levels, order supplies, and manage purchasing and pricing according to the budget.

Qualifications:

An AQF Associate Degree, Advanced Diploma, or Diploma (ANZSCO Skill Level 2), or three years of relevant experience may substitute for the formal qualification.

A salary of $73,000 - $78,000 is offered.



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