Junior Digital Commerce Associate

2 weeks ago

Sydney, New South Wales, Australia beBeeEcommerce Full time $36,125 - $49,859
Job Role: E-Commerce Support Specialist

We are seeking a motivated and tech-savvy team member to assist our E-Commerce Manager and Technical Operations. This hybrid role is ideal for individuals looking to gain hands-on experience across online retail, customer service, data integration, and technical troubleshooting.

Key Responsibilities:
  • Technical Support
    • Handle warranty inquiries and basic troubleshooting
    • Assist in testing returned products and pre-owned tech for resale
    • Maintain a simple ticketing log or spreadsheet for support cases
  • E-Commerce Coordination
    • Create, manage and optimise product listings across Shopify, eBay, Amazon, and auction platforms
    • Assist in the Shopify site build and ongoing maintenance (themes, product bundles, promotions)
    • Update product descriptions, specs, images, and compliance labels (e.g., TGA, warranties)
    • Collaborate with marketing teams to align listings with active promotions and SEO best practices
  • Inventory & Data Management
    • Synchronise online stock levels with warehouse inventory
    • Coordinate inbound/outbound stock movements with warehouse staff
    • Use Excel/Google Sheets or inventory software to ensure accurate reporting
    • Help automate data sync using APIs, CSV imports, or webhook alerts (training provided)
  • Platform Integration & Development
    • Assist with connecting APIs for eBay, Amazon, Shopify, and auction portals into our inventory system
    • Monitor and troubleshoot product sync issues
    • Support the implementation of pricing automation and reporting dashboards
Requirements:
  • Excellent written and verbal communication
  • Shopify, eBay Seller and Amazon Seller Central experience is essential
  • Interest in digital marketing and e-commerce best practices
  • Proactive, curious, and eager to learn
What We Offer:
  • Flexible working hours (min. 18-24 hours per week)
  • Exposure to a fast-growing online retail business with modern technology
  • Opportunities to grow into a full-time or specialised role

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