Customer Service Representative
3 weeks ago
Customer Service Role Overview
Panthers Penrith is seeking a dedicated and passionate customer service professional to join their friendly team in a part-time capacity.
The ideal candidate will possess excellent communication skills, a strong work ethic, and the ability to work well in a team environment.
Main Responsibilities
- Provide exceptional customer service to members and guests;
- Ensure effective replenishment of products;
- Perform cash handling duties;
- Deliver high-quality food and beverage service;
- Maintain floor cleanliness, including table clearing, glass, and plate collection.
Requirements
- At least 12 months of experience in a customer service position in the hospitality industry;
- A proven track record of providing exceptional customer service;
- A strong work ethic and ability to work well in a team environment;
- RSA & RCG certificates;
- Strong attention to detail;
- High standard of personal grooming.
Why Work for Panthers?
- Work within a supportive team that prioritizes employee well-being;
- Enjoy a 40% discount at any Panthers-owned food outlets;
- Enjoy a 20% discount on Panthers merchandise;
- Reward and recognition programs;
- Learning, development, and career growth opportunities;
- Staff get-togethers and more.
The successful candidate will demonstrate a strong work ethic, a commitment to customer service, and the ability to work in a team as well as autonomously. Flexibility and reliability are essential, as the role requires working 24/7, including nights, weekends, and public holidays.
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