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Banquet Operations Manager

2 months ago

Sydney, New South Wales, Australia IIQAF Full time
Job Title: Banquet Manager

As a key member of our hospitality team, the Banquet Manager will play a pivotal role in delivering exceptional service and creating memorable events for our guests. This role requires a dynamic individual who can manage multiple tasks simultaneously and thrive in a fast-paced environment.

Key Responsibilities:
  • Event Planning and Coordination: Plan, coordinate, and execute all aspects of banquet events, ensuring seamless execution and exceptional guest experiences.
  • Client Relationships: Work closely with clients to understand their requirements and preferences, providing personalized service and attention to detail.
  • Staff Management: Oversee staffing needs, including hiring, training, and scheduling, to ensure a well-trained and efficient team.
  • Budget Management: Manage banquet budgets, ensuring all costs are kept within parameters and providing financial reports as needed.
  • Service Standards: Monitor service standards and ensure an exceptional guest experience, addressing any issues promptly and professionally.
  • Menu and Logistics: Liaise with kitchen staff to confirm menu details and food presentation, ensuring timely and accurate delivery.
  • Post-Event Evaluation: Conduct post-event evaluations and implement improvements for future events, driving continuous quality enhancement.
Requirements:
  • Experience: Proven experience as a Banquet Manager or similar role, with a strong understanding of food and beverage operations.
  • Communication Skills: Excellent communication and interpersonal skills, with the ability to manage multiple events simultaneously.
  • Organizational Skills: Exceptional organizational and problem-solving skills, with proficiency in budget management and financial reporting.
  • Flexibility: Flexibility to work evenings, weekends, and holidays as required, with a commitment to delivering exceptional service.