ServiceNow Solutions Expert
3 days ago
XPT Software Australia Pty Ltd is currently seeking a highly skilled IT Service Management Specialist to join their team. This role offers a salary of approximately AU$80,000 - AU$120,000 per annum.
About the Role:
As an IT Service Management Specialist, you will serve as the subject matter expert in the ServiceNow platform, leveraging your extensive knowledge and experience with application development lifecycle, technical troubleshooting skills, and communication skills to drive best practices within the organization.
Key Responsibilities:
- Provide expertise in ServiceNow platform, including service portal, integrations, and reporting
- Collaborate with teams to champion best practices and ensure seamless service delivery
- Develop and maintain knowledge on new features and updates to the ServiceNow platform
- Cultivate strong relationships with stakeholders to facilitate effective communication and issue resolution
Mandatory Skills and Qualifications:
- Extensive knowledge and experience with application development lifecycle
- Strong technical troubleshooting skills
- Excellent communication and interpersonal skills
Desired Skills:
- Proficiency in HRSD, FMS, and PKMS modules within the ServiceNow platform
Benefits:
XPT Software Australia Pty Ltd offers a comprehensive benefits package, including competitive salary, professional development opportunities, and a dynamic work environment.
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