Lead Retail Operations Manager

3 weeks ago


Rockhampton, Queensland, Australia Fantastic Furniture Full time

Job Role Overview

Fantastic Furniture is seeking an experienced Assistant Store Manager to oversee day-to-day store operations and report directly to the Retail Business Leader (Store Manager).

About the Role

As a key member of our store team, you will be responsible for managing staff schedules, optimizing business costs, and enhancing operational efficiency.

Key Responsibilities

  • Oversee the day-to-day operations of the store, ensuring seamless customer experiences and high-quality products
  • Proactively seek opportunities to enhance operational efficiency, manage staff schedules, and optimize business costs
  • Develop and implement strategic plans to drive business growth and improve customer satisfaction
  • Lead and coach a high-performing team, fostering a positive and inclusive work environment
  • Collaborate with cross-functional teams to achieve business objectives and promote a culture of continuous learning and collaboration

About You

We are looking for a confident and driven individual with prior leadership experience, a passion for delivering exceptional customer experiences, and a track record of using financial data to drive business success.

What We Offer

  • Opportunity to complete a Certificate III in Retail, fully sponsored by Fantastic Furniture
  • Generous staff discounts on our products
  • Flexible work arrangements to support a healthy work-life balance
  • Access to health and wellness programs to support your physical and mental well-being
  • Career advancement opportunities to support your growth and development

We are committed to investing in our people and providing a supportive and inclusive work environment. If you are a motivated and customer-focused individual with a passion for retail, we encourage you to apply for this exciting opportunity.



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