Customer Experience Lead

We are looking for a Customer Experience Lead to join our team in North Sydney. As a key member of the marketing department, you will be responsible for championing a data-driven approach to customer experience and crafting compelling, customer-centric email copy that resonates with diverse audiences.About the Role:Design and implement advanced segmentation...

About the RoleWe are seeking a Customer Experience Lead to join our team and drive the delivery of exceptional customer experiences across all touchpoints.Your primary responsibility will be to develop and implement strategies that meet customer needs and exceed their expectations.You will work closely with cross-functional teams to design and deliver...

Join Our Team at HOYTSWe are a leading entertainment provider in Australia and New Zealand, committed to creating the cinema of the future. Our team is passionate about delivering exceptional customer experiences and providing a fun and engaging work environment.The Role: Duty ManagerAs a Duty Manager, you will be responsible for leading our Cinema...

About the RoleThis is an exciting opportunity to join our team as a Community Sales Manager at one of our business centers. As a key member of our operations team, you will be responsible for building effective relationships with new and existing customers, working as part of a team to deliver exceptional experiences, and owning and caring for your center to...

Akeneo is the leader in Product Information Management (PIM) solutions, enabling businesses to deliver exceptional product experiences across multiple touchpoints. As a Senior Manager, Global Talent Acquisition at Akeneo, you'll play a critical role in guiding customers through their implementation of our technology, making recommendations to simplify their...

**About the Job**We are seeking a highly skilled and experienced Customer Experience Team Lead to join our team. As a key member of our customer experience function, you will be responsible for leading a team of customer experience specialists and ensuring that they provide exceptional service to our customers.Main Responsibilities:Lead and manage a team of...

Job OverviewWe are seeking an experienced Customer Experience Team Lead to join our team at Zip Co. This role will lead a passionate team of CX Specialists, ensuring they have the right tools and knowledge to deliver world-class customer service.The ideal candidate will have prior experience in a Team Leader role in a contact centre environment, with people...

At Optus, we are strengthening our team by valuing diversity and embracing individual differences. We believe in making our recruitment process inclusive, ensuring equal employment opportunities for job seekers from diverse backgrounds.About this roleThis is a great opportunity for a skilled people manager to lead by example and cultivate a collaborative...

About the RoleWe are seeking a Senior Manager, Global Talent Acquisition to join our team.In this role, you will be responsible for guiding customers through their implementation of Akeneo's technology.You will also lead on-site and remote workshops with customers and partners to ensure business objectives are clear and projects start with a solid...

Join our mission to revolutionise the way people move around cities! As an experience lead – customer operations, you will play a pivotal role in shaping our customer experience strategy and ensuring seamless interactions across all touchpoints.The ANZ CX Team is dedicated to delivering world-class experiences through policy development, product...

At Tbwa Chiat/Day Inc, we're seeking an exceptional CX Operations Manager to lead our Customer Experience team. As a seasoned professional with 3-5 years of experience in a similar role, you'll be responsible for managing a team of 10-13 CX specialists, providing guidance and support to ensure they're equipped to deliver world-class customer service.This is...

Welcome to Trivett Automotive RetailWe're part of the global Inchcape family, operating in nearly 30 countries and representing iconic brands like Subaru and Peugeot. Our vision is to deliver outstanding customer experiences.About the JobAs a Customer Experience Specialist, you'll be responsible for guiding our customers through the sales journey. This...

About the RoleWe are seeking an experienced customer experience professional to lead our CX transformation initiatives. In this role, you will be responsible for elevating the customer experience through strategic planning and execution.Key Responsibilities:Design and implement strategies to enhance customer satisfaction and engagement.Analyse customer data...

Avoidance of lengthy time-consuming problems experienced by customers via a reliable proactive service approachKey Responsibilities:Diligent about ensuring quality services to satisfy customers' needsMonitoring progress and availability of service and support teamProactive delivery of service plan and reactive support requestsThe ideal candidate will possess...

The OpportunityWe're looking for a seasoned professional to join our team as a Customer Success Manager or Account Manager. In this role, you'll be responsible for managing a substantial portfolio of customer accounts and achieving allocated targets in Retention, Revenue Growth, and Profitability. You'll build professional relationships with key contacts...

About UsAt Transport for NSW, we're committed to delivering safe and reliable journeys for millions of people. Our onboard team plays a critical role in ensuring every passenger has an exceptional experience.Job OverviewWe're seeking highly skilled professionals to join our onboard team as Passenger Attendants, Senior Passenger Attendants, or Passenger...

Enhancing Client Experiences through Continuous FeedbackAs a Continuous Improvement Officer, you will be responsible for analysing and acting on client feedback to drive meaningful change across aged care services.This role requires strong analytical skills, stakeholder engagement, and collaboration to enhance client experiences.Key Responsibilities:Analyse...

About the TeamYou will be joining a growing team within a business that is a global player in their space. The team is committed to innovation and bringing new products to market based on consumer and industry needs. With a presence in the Australian market for over 20 years, they offer a wide range of products through various channels.Role RequirementsTo...

As a Warhammer Store Manager, you will be responsible for managing the day-to-day operations of the store, including:Key Responsibilities:Managing stock levels and maintaining a high level of product knowledgeLeading a small team of retail staff to achieve business objectivesDeveloping and implementing sales strategies to drive revenue growthMaintaining a...

Akeneo is the market leader in Product Information Management (PIM) solutions, empowering businesses to deliver exceptional product experiences. As a Senior Manager, Global Talent Acquisition at Akeneo, you'll play a key role in driving customer adoption and success through our technology.You'll lead on-site and remote workshops with customers and partners,...