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Unforgettable Experiences Leader
3 weeks ago
About This Role
\We are seeking a dynamic leader to join our team as a Venue Manager. In this role, you will be responsible for leading a thriving venue and guiding a passionate team to deliver an unforgettable experience for customers.
\The ideal candidate will have a strong sense of ownership, leadership experience in a fast-paced environment, and a passion for developing young teams. They will also possess exceptional communication skills, a commercial mindset, and customer-first thinking.
\As a Venue Manager, you will lead and motivate your team, drive venue performance, and ensure seamless operations. You will also develop and grow your team through training, coaching, and leadership programs.
\Key Responsibilities:
\- Lead and motivate a strong team to achieve business objectives
- Drive venue performance by managing sales, customer experience, safety, labour, COGS, and team engagement
- Develop and grow your team through training, coaching, and leadership programs
- Ensure smooth venue operations by managing venue presentation, cleanliness, and operational efficiency
- Collaborate with Support Office teams to execute national strategies
Requirements:
\- A strong sense of ownership and leadership experience in a fast-paced environment
- A passion for developing young teams and exceptional communication skills
- A commercial mindset and customer-first thinking
- Resilience and adaptability in a dynamic work environment
About Us
\We are a leading action-adventure entertainment company with 6.5 million customers, 1,700+ team members, and 25 venues across Australia and New Zealand. We create epic experiences that inspire movement, self-expression, and human connection.
