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Learning and Development Administration Specialist
2 weeks ago
Location: Melbourne, CBD
Job Type: Full-time
Job Summary:
We are seeking a highly organized and skilled Learning and Development Support Officer to join our team. As a key member of our organization, you will be responsible for providing administrative support to our Learning and Development team.
The successful candidate will have excellent communication and interpersonal skills, with the ability to build and maintain relationships with stakeholders at all levels.
You will work closely with our Learning Consultants to provide high-quality training administration support, manage our learning management system, and coordinate face-to-face programs.
Key Responsibilities:
- Manage the DTP Learning mailbox and respond to enquiries regarding LMS access, course enquiries, basic troubleshooting, program administration, and triage enquiries to the appropriate team member
- Work closely with Learning Consultants to provide high quality training administration support including LMS Management, training attendance, management of training records, and coordination of face to face (where applicable) programs
- Promote learning and development programs on our intranet and various other communication channels
Requirements:
- Well-developed communication and interpersonal skills, together with the ability to build and maintain sound relationships with stakeholders at all levels
- Demonstrated organizational skills, including the ability to coordinate tasks, meet tight deadlines, determine priorities, take initiative and work under limited direction while not compromising attention to detail
- Experience in contributing ideas and actions towards improving administrative processes to support the effectiveness of own work area and broader team
- Ability to accept changed priorities without undue discomfort; Responds quickly to changes; Comfortable working in collaboration with teams outside of own organisation/team
- Ability to articulates how work, policies, and services fit into organisation's objectives. Accepts responsibility for own actions and shows commitment to completing work activities effectively
Benefits:
- Opportunity to work in a dynamic and supportive team environment
- Professional development and growth opportunities
- Competitive salary and benefits package
Other Information:
- This is a full-time position based in Melbourne, CBD
