Operations Efficiency Expert

2 weeks ago

Melbourne, Victoria, Australia beBeeSpecialist Full time $90,000 - $105,000

As a highly skilled Specialist, you will play a critical role in driving operational efficiency and optimising key performance metrics through data-driven insights.

This is a specialist role that sits at the intersection of operations, systems, and strategy execution. You will partner closely with Sales Leadership and Marketing to design scalable solutions that empower our customer-facing teams to move faster and perform at their best.

Key responsibilities include:

  • Pull data insights to track key performance metrics across the sales funnel, driving data-informed decision-making.
  • Develop and maintain reporting dashboards that provide actionable insights to improve sales and operational performance.
  • Continuously analyse pipeline health and lead conversion data to surface insights and highlight areas for operational improvement.

In addition, you will be responsible for owning and maintaining the lead routing and intake infrastructure, ensuring accurate, timely delivery to the appropriate teams. You will also collaborate with Marketing, SDR, and Sales to refine lead delivery logic, guardrails, and ICP alignment across all sources.

The ideal candidate will have:

  • 2–4 years in Revenue Operations, Sales Operations, or CRM systems admin within a SaaS or high-growth business.
  • Proficiency in Salesforce and understanding of lead and opportunity workflows.
  • Experience working cross-functionally with Marketing, Sales, and Operations teams.
  • Strong problem-solving and systems-thinking skills where you'll able to identify root causes and propose efficient solutions.

Nice-to-Have Skills:

  • Hands-on experience with tools like Outreach, SalesLoft, or Chili Piper.
  • Familiarity with automation platforms like Zapier, Tray.io, or LeanData.

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