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Experience and Commercial Manager

2 months ago


Ipswich, Australia Queensland Government Full time

Queensland Government is seeking a dynamic and collaborative Experience and Commercial Manager to support the reimagining of our award-winning Tourism Destination.

The successful candidate will have strong event management skills, with an ability to work across multiple priorities in a small but dedicated team. In this hands-on role, you will work closely with the Head of QM Rail Workshops to deliver on QMN's strategic priorities and provide leadership by managing the Experience and Commercial portfolio across all areas of the operation, including:

  • Visitor Experience - Developing and implementing strategies to enhance the visitor experience and drive engagement.
  • Hospitality and Events - Managing the planning and execution of events, conferences, and exhibitions to meet business objectives.
  • Partnerships - Building and maintaining relationships with key stakeholders, including suppliers, sponsors, and community groups.
  • Retail - Overseeing the development and implementation of retail strategies to drive revenue growth.

You will build excellent relationships with clients and stakeholders while working in partnership with other departments to deliver inspired experiences and budgeted revenues.

The role requires a solutions-focused individual with excellent communication and project management skills. If you are a motivated and results-driven professional with a passion for delivering exceptional customer experiences, we encourage you to apply.