Process Improvement Consultant
6 days ago
Role Overview:
\As a Business Analyst in our Banking and Financial Services team, you will play a critical role in ensuring that our technology solutions meet the needs of our customers. You will work collaboratively with our engineering team to deliver solutions that drive business value and improve customer experience.
\Responsibilities:
\- \
- Collaborate with business and technical stakeholders to identify and document business requirements\
- Support the Product Manager in backlog prioritisation and requirement gathering\
- Work collaboratively with the engineering team to deliver solutions\
- Develop and maintain relationships with stakeholders to ensure effective communication and issue resolution\
Requirements:
\- \
- Experience working as a Business Analyst in a software engineering team\
- Excellent written and verbal communication skills\
- Ability to communicate technical and business concepts to different stakeholders\
- Self-motivated, accountable individual with an open mind and ability to challenge status quo\
- Strong analytical skills with a proven ability to tease out problem statements\
- Experience working with service design, UX and UI design to ensure business requirements align with customer and user experience\
- Ability to analyse and interpret data, forming insights to inform business decisions\
- Experience with business process modelling, mapping workflows\
- Experience with banking products, technologies such as Pega, Temporal, Atlassian tool suite, building APIs, desired\
What We Offer:
\At Macquarie Bank Limited, we offer a range of benefits to support your physical, psychological and financial wellbeing. These include hybrid and flexible working arrangements, one wellbeing leave day per year and up to five additional days leave based on length of service, up to 20 weeks paid parental leave as well as benefits to support you as you transition to life as a working parent, paid volunteer leave and donation matching, and access to a wide range of learning and development opportunities.
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