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Team Leader

2 months ago

Gold Coast, Queensland, Australia Southport Sharks Full time

About the Role:

We are seeking a highly motivated and experienced Team Leader to join our team at Southport Sharks. As a Team Leader, you will play a pivotal role in demonstrating leadership to our team and delivering hands-on support to ensure service excellence to all customers.

Key Responsibilities:

  • Provide hands-on supervision and leadership to our team
  • Conduct team briefings on shift duties and tasks
  • Monitor productivity and performance
  • Conduct training and mentorship to team members

About You:

We are looking for someone with a background in hospitality and leadership experience, who thrives in a fast-paced environment and has a passion for delivering customer service excellence and leading by example. You will also bring:

  • Strong communication skills, leadership, and effective time management
  • A commitment to customer satisfaction and team development
  • Leadership ability to motivate, develop, and grow the team
  • Reliability and trustworthiness
  • The flexibility to work a variety of night and weekend shifts

Requirements:

  • Must have strong experience in hospitality
  • A minimum of 2 years of hospitality experience in a leadership role
  • Current RSA Certificate