Systems Expert

6 days ago

Canberra, ACT, Australia beBeeExpert Full time $80,000 - $120,000
Job Description

The Systems Specialist is the subject matter expert responsible for leading analysis, design, development and deployment of systems.

You thrive on identifying areas of improvement and play a pivotal role in generating ideas to address customer needs and deliver quality products and infrastructure to defined service level standards.

As a collaborative specialist, you work closely with customers, vendors and technology teams to preserve timely, cost-effective and fit-for-purpose maintenance strategies.

Key Responsibilities
  • Address customer needs with technical support and exceptional customer service.
  • Use customer data to improve system performance and integration with processes.
  • Manage vendor relationships and track benefits against contracts.
  • Apply knowledge of new technologies to support system investments and business assets.
  • Encourage system users to adopt new methods and tools.
  • Perform quality control checks, report on system performance and manage data effectively.
Requirements
  • System management skills
  • Analytical and problem-solving skills
  • Influencing and communication skills
  • Time management and prioritisation
  • Understanding of IT and computing
  • Attention to detail
  • Customer-facing skills
  • Adaptability to different levels
  • Ability to work at a fast pace
What We Offer
  • Performance-related pay
  • Access to learning programs
  • Global presence across 22 countries
  • Purchased annual leave scheme
  • Additional day off
  • 30% discount on products and services
  • Toolkit provided (laptop + mobile phone + plan paid for)

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