Digital Sales Leader
2 weeks ago
We are seeking a motivated and experienced Business Growth Manager to lead our sales teams, drive conversion, and build a culture of high performance within our online operations.
This is a key leadership role focused on revenue generation, sales performance, and operational efficiency. You will play a pivotal role in scaling our digital sales channels while ensuring that our customer experience remains exceptional.
Key Responsibilities- Lead, manage, and motivate online sales teams with a focus on exceeding revenue and conversion targets.
- Develop and implement sales strategies, pipeline management processes, and performance benchmarks that drive bottom-line results.
- Continuously analyse sales performance data and identify actionable opportunities to improve team outcomes and customer conversions.
- Attract, recruit, and retain top-tier sales talent to build a high-performing team culture.
- Design and execute structured onboarding programs and ongoing sales training tailored to skill development and revenue goals.
- Coach sales consultants and team leaders to consistently hit KPIs and evolve into leadership roles.
- Streamline day-to-day workflows across digital sales channels, ensuring speed, accuracy, and a seamless customer journey.
- Manage escalations with a customer-first approach while keeping team productivity high.
- Ensure that internal processes support high conversion rates and long-term customer retention.
- Contribute to company-wide strategic planning by identifying new sales opportunities and recommending scalable solutions.
- Collaborate with executive leadership on growth planning, capacity management, and operational scale.
- Leverage performance data and customer insights to shape sales strategies that align with broader business objectives.
- Develop and implement initiatives to improve conversion rates across all digital sales touchpoints.
- Monitor sales funnel performance and coach teams in real-time to improve deal closure rates and average transaction values.
- Review and dissect phone calls and written correspondence with customers to improve sales flow and conversions.
- Support career progression within the sales team by developing emerging leaders and promoting a culture of internal mobility.
- Conduct regular 1-on-1s, performance reviews, and growth planning to retain top talent.
- Collaborate closely with the marketing team to align inbound lead generation with sales initiatives.
- Provide ongoing feedback on lead quality, customer behaviour, and campaign performance.
- Ensure sales insights are used to influence website content, landing page optimisation, and digital advertising strategies.
As a Business Growth Manager, you will be responsible for driving revenue growth, improving sales performance, and building a high-performing sales team culture. If you have a passion for sales, leadership, and business growth, we encourage you to apply for this exciting opportunity.
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