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Strategic Client Service Manager

1 week ago

Sydney, New South Wales, Australia Bank of America Full time

Job Overview:

The Bank of America is seeking a highly motivated and experienced professional to join our F&O and OTC Client Services Representatives team. As a key member of the team, you will be responsible for providing exceptional client service and support to our clients in the Asia Pacific Region.

Main Responsibilities:

  1. Manage client relationships and provide tailored solutions to meet their needs.
  2. Analyze complex operations problems and coordinate with internal teams to resolve issues.
  3. Communicate regulatory and industry changes to clients and educate them on best practices.
  4. Participate in projects to deliver continuous improvement of the operating environment.

Requirements:

  • Minimum 7 years of experience in a client-facing role, preferably within the financial services industry.
  • Proven leadership skills and ability to deliver results-driven outcomes.
  • Excellent communication and interpersonal skills.
  • Ability to work independently and manage multiple priorities.