Hotel Reservations Sales Coordinator
3 weeks ago
About the Role
As a key member of the Reservations Department at Stamford Hotels & Resorts, you will be responsible for promoting and selling our accommodation, services, and facilities to clients. Your primary focus will be on quoting, confirming, and liaising with clients to load groups, as well as assisting with FIT bookings from various guests and booking channels.
You will be working closely with the Reservations Manager to manage and coordinate the activities of the reservation team members, providing exceptional customer service skills and reservations expertise.
The ideal candidate will possess a strong background in Reservations or Hotel Reception, with outstanding written and verbal communication skills. They will be able to multitask and work under pressure, with a flair for sales and impeccable attention to detail.
Experience with Opera PMS is essential, and the successful candidate will be passionate about providing high-quality service in a fast-paced environment. They will also have a passion for hotels and their people, with a creative approach to problem-solving and a willingness to think outside the box.
About the Benefits
- Great employee discount on food and beverage at all Stamford Hotels & Resorts
- Dry cleaning for business attire
- Free duty meals
- Complimentary parking
- Career development opportunities
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