Senior Transition Manager

1 month ago


Perth, Western Australia CyberCX Full time
About the Role

CyberCX is seeking a highly skilled Senior Transition Manager to join our team. As a key member of our Managed Security Services practice, you will be responsible for the development, implementation, and ongoing improvement of processes, procedures, and methodologies to ensure successful delivery and transition of infrastructure, applications, and services projects.

Key Responsibilities
  • Establish and maintain effective Service Transition processes and procedures
  • Develop and maintain strong relationships with internal and external stakeholders
  • Plan and oversee the delivery of MSS projects from Sales Handover to Project Close
  • Ensure operational readiness, support documentation, and acceptance checklists are in place
  • Act as a single point of escalation for issues impacting MSS project delivery or Service Transition
  • Provide summary reporting to enable portfolio-level visibility of MSS projects and transitions
About You
  • Tertiary qualification in Information Technology or Business Administration
  • Experience in a similar role, with a focus on information technology and cyber security
  • Experience working in a Managed Services environment
  • Exceptional stakeholder engagement and communication skills
  • Strong analytical and problem-solving skills
  • Outstanding organisation and planning skills
What We Offer
  • Salary package that recognises your experience
  • Flexible working arrangements
  • Additional paid leave options
  • Salary packaging options
  • Health & Wellbeing program
  • Discounts on health insurance and gym membership
  • Personalised development planning
Join Our Team

CyberCX is an equal opportunities employer and welcomes applications from diverse candidates. If you require support or adjustments to assist with your recruitment experience, please let us know.



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