Key Customer Success Representative

3 days ago

Sydney, New South Wales, Australia beBeeStrategic Full time $90,000 - $120,000
Job Description:

As a key member of our customer success team, you will play a vital role in building long-term strategic relationships with clients, driving adoption, and identifying growth opportunities across a high volume of accounts.

By serving as an advocate for the customer internally, you will provide a positive experience by following a well-defined methodology to identify unique customer needs and convey the value of the product.

  • Identify target opportunities and manage the full sales cycle to build strategic relationships with customers and focus on retention.
  • Manage requests from your book of business, including technical support escalations, billing questions, and documentation/enablement requests.
  • Pivot account management strategy based on different customer requirements and needs seamlessly and efficiently.
  • Act as an advisor to customers to ensure they are leveraging the solution effectively.
  • Monitor and identify usage trends to uncover renewal risks and support greater adoption rates.

This is a role that requires a customer-minded individual with strong communication skills, sales experience, negotiation skills, and analytical skills.

You will be part of a collaborative team that champions professional development, diversity of thought, innovation, and work excellence.

Required Skills & Qualifications:
  • Strong communication and interpersonal skills
  • Proven sales experience and ability to meet sales targets
  • Negotiation and analytical skills
  • Ability to work in a fast-paced environment and prioritize multiple tasks
Benefits:

Our team offers a dynamic and supportive work environment that fosters collaboration, innovation, and professional growth. We strive to attract and retain top talent by offering competitive compensation packages, comprehensive benefits, and opportunities for advancement.

Others:

We are committed to creating a diverse and inclusive workplace culture where all employees feel valued, respected, and empowered to succeed. If you are a motivated and results-driven professional who shares our values, we encourage you to apply for this exciting opportunity.

  • Customer Success Representative

    4 hours ago

    Sydney, New South Wales, Australia Nutanix Full time

    Nutanix Sydney, New South Wales, AustraliaJoin or sign in to find your next jobJoin to apply for the Customer Success Representative role at NutanixNutanix Sydney, New South Wales, AustraliaJoin to apply for the Customer Success Representative role at NutanixThe OpportunityDo you love technology? Are you ready to transform the way companies work? If you have...

  • Key Customer Success Professional

    1 week ago

    Sydney, New South Wales, Australia beBeeCustomerSuccess Full time $120,000 - $140,000

    Key Customer Success ProfessionalRippling is a platform that streamlines operations for businesses. As a Key Customer Success Professional, you will be responsible for delivering exceptional customer experiences and driving adoption of our product suite.You will work closely with customers to understand their needs, provide guidance on best practices, and...

  • Customer Success Representative

    3 weeks ago

    Sydney, New South Wales, Australia Nutanix Full time

    Hungry, Humble, Honest, with Heart.The OpportunityDo you love technology? Are you ready to transform the way companies work? If you have a passion for Enterprise Cloud Technology and a vision for the future of business; we want to talk with you.Nutanix (NTNX) is looking for a dynamic Customer Success Representative to deliver exceptional customer service and...

  • Customer Success Representative

    3 weeks ago

    Sydney, New South Wales, Australia Nutanix Full time

    Hungry, Humble, Honest, with Heart.The OpportunityDo you love technology? Are you ready to transform the way companies work? If you have a passion for Enterprise Cloud Technology and a vision for the future of business; we want to talk with you.Nutanix (NTNX) is looking for a dynamic Customer Success Representative to deliver exceptional customer service and...

  • Customer Success Representative

    3 weeks ago

    Sydney, New South Wales, Australia Nutanix Full time

    Hungry, Humble, Honest, with Heart.The OpportunityDo you love technology? Are you ready to transform the way companies work? If you have a passion for Enterprise Cloud Technology and a vision for the future of business; we want to talk with you.Nutanix (NTNX) is looking for a dynamic Customer Success Representative to deliver exceptional customer service and...

  • Key Customer Service Representative

    21 hours ago

    Sydney, New South Wales, Australia beBeeCustomerService Remote Work Freelance Full time $60,000 - $80,000

    Job Description">Enhance Customer Experience and Drive Sales Growth as a Key Member of Our Team!As a skilled Customer Service Representative, you will play a vital role in cultivating strong relationships with our customers, driving sales growth, and delivering exceptional service experiences that exceed their expectations.We are seeking a talented and...

  • Customer Success Representative

    4 weeks ago

    Sydney, New South Wales, Australia Nutanix Full time

    Do you love technology? Are you ready to transform the way companies work? If you have a passion for Enterprise Cloud Technology and a vision for the future of business; we want to talk with you.Nutanix (NTNX) is looking for a dynamicCustomer Success Representativeto deliver exceptional customer service and improve customer retention and subscription...

  • Customer Success Representative

    12 hours ago

    Sydney CBD, New South Wales, Australia Infoview Technologies Full time $60,000 - $80,000 per year

    Infoview technologies have an exciting opportunity for an energetic Customer Success Representative to join our Sydney team on a permanent basis. About you: We're looking for a go-getter that is great with people as this position will be working on-site with one of our key customers. You will have experience working in a customer facing role (from any...

  • Key Customer Success Driver

    6 minutes ago

    Sydney, New South Wales, Australia beBeeCustomerExperience Full time $120,000 - $140,000

    Customer Onboarding Manager - Drive SuccessThis role focuses on delivering exceptional customer experiences and driving timely implementations of our technology platform.The ideal candidate will possess extensive experience in Customer Onboarding, Implementation, Professional Services, or Technical Account Management in a B2B SaaS setting.Strategic Project...

  • Key Player In Customer Success

    1 week ago

    Sydney, New South Wales, Australia beBeeSuccess Full time $90,000 - $120,000

    Customer Success ManagerA key player in our customers' success, this role involves forging strong relationships and providing expert guidance to help them achieve their objectives.The ideal candidate will be a trusted advisor, serving as a named resource and partner for our customer organizations. They will work closely with clients to understand their needs...