Building Customer Connections

6 days ago

Sydney, New South Wales, Australia beBeeExpertise Full time $143,171 - $183,439

At a leading financial services organisation, we value expertise passion and diversity. Our people are the backbone of our success and enable us to deliver exceptional customer experiences helping individuals achieve financial freedom.

Your Role

As a Senior Communications Manager, you will play a vital role in providing customers with tools insights and messaging guiding them towards financial freedom.

Key Responsibilities

  • Drive engagement building reputation meeting regulatory obligations and supporting customers through change
  • Develop and execute multi-channel communications strategies aligned with business objectives
  • Own end-to-end execution of campaigns reporting and post-implementation-review and insight elements
  • Lead the strategy development and planning of large programmes and assist in managing the team to deliver
  • Understand customer office and product objectives and financial targets to inform the development of supporting communications solutions
  • Collaborate with subject matter experts to ensure content accuracy and relevance

Requirements

  • Extensive experience in marketing or communication in Wealth Management
  • Proven track record of creating and executing successful communications campaigns
  • Strong project management and organisational abilities
  • Deep understanding of financial services products compliance requirements and customer pain points
  • Awareness of compliance and data privacy regulations

What to Expect

You'll be working among the best in the wealth management industry in an inspiring environment that encourages development and celebrates success. You can look forward to:

  • Access to employer super which offers an expansive investment menu and flexible insurance solutions
  • Support with financial services including discounts on home loans and daily expenses

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