Food Service Operations Manager

2 weeks ago

Hobart, Tasmania, Australia beBeeCustomer Full time $80,000 - $100,000
Job Description

As a key member of our team, you will be responsible for overseeing the Front of House (FOH) operations within Beaches Restaurant and Bar.

This dual-role position involves ensuring exceptional service standards, managing daily operations, and proactively seeking conference and event bookings through sales calls, telephone outreach, and on-site guest relations activities.

Key Responsibilities:
  • Act as the main point of contact for all venue enquiries, bookings, and coordination.
  • Liaise with clients to understand their event requirements and develop tailored event plans.
  • Coordinate all logistical elements of events including staffing, catering, equipment, and vendor management.
  • Ensure the venue is set up and presented to the highest standards for each event.
  • Monitor budgets and provide regular progress updates to clients.
  • Identify opportunities to enhance the guest experience and make recommendations for venue improvements.
  • Maintain a list of suppliers to support the delivery of large events such as conferences and weddings.
  • Support the wider team with various administrative and operational tasks as needed.
Required Skills and Qualifications:
  • Strong communication and interpersonal skills.
  • Ability to work effectively in a fast-paced environment.
  • Excellent problem-solving and organizational skills.
  • Proven ability to manage multiple priorities and deadlines.
  • Proficient in Microsoft Office Suite.
Benefits:

Our company offers a dynamic and supportive work environment, with opportunities for growth and development. This role will be full-time with 38 hours per week guaranteed for the successful applicant.

Others:

This position requires the ability to work flexible hours, including some after-hours and weekend work. The ideal candidate will be creative, proactive, and enthusiastic about delivering exceptional customer experiences.

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