Administrative Professional

1 day ago

Sydney, New South Wales, Australia beBeeHealthcare Full time $55,000 - $90,000

GenesisCare is a healthcare provider with clinics across Australia. We are seeking an administrative professional to join our team in Frenchs Forest, New South Wales.

This role offers the opportunity to work in a fast-paced environment where customer focus remains the top priority. As a Patient Services Officer, you will be the first point of contact for patients and provide excellent customer service both face-to-face and over the phone.

Responsibilities
  • Work efficiently in a dynamic environment with multiple priorities.
  • Provide exceptional customer service to patients and their families.
  • Manage patient records and ensure smooth clinic operations.
  • Book and confirm patient appointments and consultations.
  • Process billing and receipting at time of appointment.
Requirements
  • Demonstrated ability to provide high-quality patient care and customer service.
  • Strong organisation and communication skills, with the ability to liaise with internal and external stakeholders.
  • Proven experience working successfully in a team environment.
  • Exceptional phone manner and ability to handle a high volume of patient inquiries.
Benefits
  • Qantas membership discount, gym membership discount, Bupa discount.
  • Fitness Passport – unlimited access and value across extensive choice of fitness facilities.
  • Ongoing opportunities for professional development to keep up to date with current clinical practices.
  • The opportunity to work for a leading healthcare provider.
About the Role

This is an entry-level position that requires strong organisational and communication skills. If you are committed to providing quality administrative support, we encourage you to apply.

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