Global Process Improvement Lead

2 weeks ago

Sydney, New South Wales, Australia beBeeStrategic Full time $180,000 - $250,000
Process Excellence Manager

We are seeking an experienced Process Excellence Manager to drive process improvement within our Delivery Services business.

As a strategic and tactical leader, you will be responsible for owning project management experience, delivering tech and waste expansion in a critical business portfolio.

This role requires scoping and creating plans, coordinating and driving execution, and communicating across various stakeholder teams. You will work across a multidisciplinary team to achieve our objectives, where speed and attention to detail are critical.

Your goal is to solve complex problems with simple and practical solutions by developing a deep knowledge of the operation processes and building worldwide networks establishing best practices.

Creating effective communication plans to provide visibility to all impacted teams of the organization will help you enable overall process alignment within but not limited to; Tech enablement, launch readiness, Lean Practice, automation excellence & channel integration within operations.

  • Drive and deliver effective change processes, contribute to network standardization via best practice sharing
  • Aim to reduce cost to serve, driving compliance and realizing ROI on all programs pertaining to this role
  • Implement actions plans and execute them to drive current performance to benchmark rates from implementation to path to green
  • Lead successful order execution thus positively influence our cost to serve, operational compliance
  • Partner closely with Directors and other senior leaders across Supply chain, Operations, Real estate, Design and Project execution

The ideal candidate will have 5+ years of technical product or program management experience, including owning/driving roadmap strategy and definition, managing programs across cross-functional teams, building processes, and coordinating release schedules.

Additional preferred qualifications include experience managing projects across cross-functional teams, building sustainable processes, and coordinating release schedules, as well as defining KPIs/SLAs used to drive multi-million dollar businesses and reporting to senior leadership.

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