Hotel Operations Team Leader

4 days ago


Melbourne, Victoria, Australia LUXXE Outsourced Hotel Services Full time

About LUXXE Outsourced Hotel Services...

We are a leading Australian boutique hotel services company operating in various locations, providing highly trained staff across multiple roles, including Housekeeping, Rooms, and Public Areas.

Our team focuses on delivering excellence to clients and fostering a supportive work environment for our staff.

This is an exciting opportunity to join our Housekeeping team in Melbourne - VIC, as a Housekeeping 2IC/Room Attendant, covering the Housekeeping Manager's days off and performing supervision and room attendant duties on other days.

To succeed in this role, you will need strong leadership skills, excellent staff management, and the ability to maintain high-quality standards.

Key Responsibilities:

  • Provide exceptional customer service and maintain a clean and safe environment.
  • Supervise and train room attendants to ensure high-quality service delivery.
  • Conduct daily room inspections to ensure duties are completed to meet service standards and guaranteed arrival times.
  • Maintain accurate records of room counts, payroll, and billing to ensure compliance with the Hospitality Industry General Award.

Requirements:

  • Strong leadership and communication skills.
  • Ability to maintain high-quality standards and attention to detail.
  • Proven experience in a Housekeeping department, preferably in a 4 or 5-star hotel.
  • Ability to work a rotating roster, including weekends.
  • Full Australian working rights.

How to Apply...

Please complete the application process by clicking the Apply Now button. We look forward to hearing from you if you meet the above criteria and are interested in contributing to our organisation's commitment to excellence.


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