Theatre Operations Director

1 week ago

Sydney, New South Wales, Australia beBeeOperational Full time $90,000 - $120,000

Job Title: Operational Manager Theatre Services

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About the Role

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This position oversees the management of theatre operations, ensuring efficient and effective service delivery.

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Key Responsibilities:

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  1. ">
  2. Lead the establishment and launch of the venue, coordinating project planning, budget tracking, risk management, and stakeholder engagement.">
  3. Develop operational workflows, service standards, staffing structures, and resource plans in preparation for venue opening.">
  4. Ensure regulatory and compliance requirements are met prior to launch.">
  5. Oversee daily operations of all theatre functions, including box office, programming, and customer service.">
  6. Coordinate and monitor service delivery across multiple business units and liaise with building management, service quality, efficiency, and business performance metrics.">
  7. Implement business continuity plans and emergency procedures in alignment with organisational policies.">
  8. Manage revenue and financial operations, including contracting, invoicing, and insurance coverage.">
  9. Establish and monitor food, beverage, and bar operations, ensuring high standards of presentation and functionality.">
  10. Liaise with internal teams to manage programme scheduling, technical requirements, and logistics.">
  11. Lead negotiations and relationship management with external hirers, touring producers, and community clients.">
  12. Maintain a high standard of cleanliness, safety, presentation, and functionality throughout the venue at all times.">
  13. Ensure signage, amenities, and wayfinding are accessible and aligned with brand standards.">
  14. Oversee front-of-house operations and ushering services to ensure high standards are maintained.">
  15. Monitor customer relations and feedback, responding to escalated complaints and initiating service improvements.">
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Required Skills and Qualifications:

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  • Proven experience in theatre operations or related field.">
  • Strong leadership and management skills.">
  • Excellent communication and interpersonal skills.">
  • Ability to work under pressure and meet deadlines.">
  • Knowledge of relevant laws and regulations.">
  • Problem-solving and analytical skills.">
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Benefits:

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  • Competitive salary and benefits package.">
  • Opportunity for career growth and development.">
  • Collaborative and dynamic work environment.">
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Others:

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The successful candidate will be required to undergo a comprehensive background check and provide references. We are an equal opportunities employer and welcome applications from diverse candidates.

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