Chief Customer Navigator

2 weeks ago

Brisbane, Queensland, Australia beBeeCustomerFocussed Full time $100,000 - $150,000
Early Engagement Manager Role

The Early Engagement Manager plays a pivotal role in supporting customers navigate complex Information Technology environments. This involves collaborating with internal teams to understand customer needs and requirements for new ICT solutions.

Key Responsibilities:

  • Managing the pipeline of early engagement work
  • Mentoring team members to ensure they have the skills needed to excel in their roles
  • Developing strategies to address areas of resistance for customers
  • Building strong relationships with ITB teams and customers, advocating for positive outcomes and providing visibility of customer needs and progression within the organization

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