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Senior Salesforce Administrator

2 months ago


Brisbane, Queensland, Australia Motion Recruitment Pty Full time
About the Company

Motion Recruitment Pty is a renowned recruitment agency that specializes in placing top talent in the travel industry. Our client, a leading travel company, is seeking an experienced Senior Salesforce Administrator to join their dynamic team.

The company takes pride in delivering exceptional customer experiences through innovative technology solutions, and they are looking for a talented individual to take ownership of their Salesforce platform and drive continuous improvement.

Position Overview

The Senior Salesforce Administrator will be responsible for managing and optimizing the company's Salesforce platform, with a particular focus on Salesforce Marketing Cloud. The ideal candidate will have strong technical expertise in Salesforce administration, hands-on experience with Marketing Cloud, and the ability to collaborate with various teams to align the platform with business goals.

Key Responsibilities
  1. Serve as the primary point of contact for all Salesforce-related enquiries and troubleshooting.
  2. Manage the configuration, maintenance, and daily operations of Salesforce, with a focus on Marketing Cloud functionality.
  3. Collaborate with marketing, sales, and customer service teams to optimize customer journeys and campaigns using Marketing Cloud.
  4. Design and implement scalable Salesforce solutions to support business processes, ensuring system performance, security, and integrity.
  5. Customize and develop solutions including reports, dashboards, and automated workflows to meet the evolving needs of the business.
  6. Ensure data integrity and governance, conducting regular data audits and implementing best practices for data management.
  7. Stay up to date on the latest Salesforce and Marketing Cloud updates, features, and best practices to maximize platform capabilities.
  8. Lead and mentor junior team members, providing guidance and support in Salesforce-related projects.
  9. Work closely with stakeholders to identify new opportunities to enhance customer engagement and operational efficiency through the Salesforce platform.
What's on Offer

A competitive salary and benefits package, opportunity to work with a leading company in the travel industry, career growth and development in a technology-driven environment, and a collaborative, innovative workplace that values creativity and forward-thinking solutions.