Fitness Career Opportunities
2 weeks ago
About Goodlife Health Clubs:
We are a premier, privately-owned fitness organisation with a unique position to kickstart your career in the sector. With over 90 premium clubs in Queensland, Victoria, South Australia, and Western Australia, we provide improved health, well-being and a sense of accomplishment to more than 270,000 members.
Our members enjoy access to industry-leading gym facilities, innovative group fitness classes and bespoke personal training solutions - empowering people throughout Australia to live the Goodlife.
We have a mission to Move people to achieve great things through our Member Support Consultants (MSC's) who play an essential role in building and maintaining a thriving Goodlife Health Club membership base.
The role is highly varied and has two clear goals – achieving membership growth goals through proactive sales activities and retaining existing members through the provision of 'best-in-class' customer service. MSC's are experts in all things Goodlife: They can seamlessly swap between sales and lead generation; Providing exceptional service and achieving successful customer outcomes on the reception desk and; Proactively communicating with current members to enhance their club experience and drive positive member retention.
This role includes several key responsibilities such as:
- Contribution to club sales budget utilising sales promotions and referrals campaigns
- Generating and converting high-quality sales leads through community outreach, seeking referrals and the identification of new business opportunities
- Achieving the required number of lead contacts via telephone to maximise sales opportunities
- Providing sales presentations and tours to prospective members
- Creating great member journeys via positive and personalised interactions
- Achieving successful outcomes to enquiries
- Opening and closing the club as per the club roster
- Active involvement in member retention programs, inspiring members to continue their fitness journey
Additionally, you will be responsible for regular service calls to new and existing members to keep them engaged in their journey - recommending club-based products that would boost their results and amplify their experience.
In exchange for your hard work and dedication, we offer a competitive package including base salary ($$$- $$$$), super, uncapped commission, a complimentary all-access Goodlife membership, anniversary leave days, an additional free gym membership for friends and family as part of our 'recognition for service awards', career opportunities within Fitness and Lifestyle Group, ongoing training and support to develop your customer service, sales and leadership skills through our Gold Certification and Emerging Leader awards.
About Fitness & Lifestyle Group:
Fitness and Lifestyle Group (FLG) is the leading fitness, health, and wellness group in the Asia-Pacific region, headquartered in Australia. Our mission is to make a meaningful, positive impact on people's lives through innovative and diverse health and wellness offerings, both physical and digital.
We welcome applications from Aboriginal and Torres Strait Islander People, people of all ages, race, sex, intersex status, gender identity, sexual orientation, people with a disability and from other diverse backgrounds. We pride ourselves on empowering our team to be their authentic selves at work.
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