Desktop Support Specialist

2 days ago

Orange, Australia beBeeCustomerSupport Full time $65,000 - $95,000

Job Overview:

We are seeking an experienced Desktop Support Specialist to join our team. As a Desktop Support Specialist, you will be responsible for delivering high-quality onsite technical support to our customers.

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Key Responsibilities:

* Ensure smooth day-to-day operations of customer systems
* Provide friendly and knowledgeable support to customers with a positive attitude
* Collaborate with colleagues to identify areas for improvement and develop solutions
* Seek customer feedback and implement continuous improvement initiatives
* Identify and resolve technical issues in a timely manner
* Develop and maintain accurate documentation and procedures

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Requirements:

* Passion for providing exceptional customer service
* Strong knowledge of technology and ability to learn new solutions
* Effective communication and interpersonal skills
* Proven leadership experience and ability to motivate teams
* Positive attitude and can-do mindset

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Benefits:

* Extensive training and development opportunities
* Discounts and benefits to maximize earnings
* Choice of IT equipment to optimize success
* Fun team events to celebrate achievements and connect with colleagues
* Commitment to diversity and inclusivity

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