Experienced Assistant Housekeeping Lead

4 days ago

Melbourne, Victoria, Australia beBeeHousekeeping Full time $66,900 - $85,400

About the Role

We are seeking an experienced Assistant Housekeeping Manager to lead our housekeeping team in maintaining high standards of cleanliness and guest satisfaction.

Key Responsibilities:

  • Supervise and manage housekeeping staff, including scheduling, training, and performance evaluations
  • Oversee daily operations of the housekeeping department, ensuring all tasks are completed efficiently and to high standards
  • Conduct regular inspections of rooms, public areas, and back-of-house areas to ensure compliance with cleanliness and maintenance standards
  • Address and resolve any guest complaints or issues related to housekeeping promptly and professionally
  • Manage inventory levels of cleaning supplies, linens, and equipment, ensuring timely ordering and replenishment
  • Monitor and control departmental expenses, including supply usage and equipment maintenance
  • Develop and implement training programs for new and existing housekeeping staff to ensure they are knowledgeable about procedures and standards
  • Provide ongoing coaching and support to staff to enhance their skills and performance
  • Ensure that all housekeeping practices comply with health and safety regulations and company policies
  • Collaborate with other departments, such as front desk and maintenance, to ensure seamless operation and guest satisfaction

Requirements:

  • 3-5 years of experience in a housekeeping or facilities management role, with at least 1-2 years in a supervisory capacity
  • Strong knowledge of cleaning techniques, equipment, and safety standards
  • Proven leadership and team management skills, with the ability to motivate and guide staff effectively
  • Excellent organizational and multitasking abilities, with a keen eye for detail
  • Strong communication and interpersonal skills, with a focus on customer service
  • Able to handle sensitive information and maintain confidentiality

About Us

We have over a decade of expertise in housekeeping and commercial cleaning, proudly serving hundreds of clients across Australia.

Why Join Our Team?

  • The opportunity to work with a reputable company with a strong focus on quality and guest satisfaction
  • The chance to develop your skills and advance your career in a dynamic and supportive environment
  • The opportunity to work with a diverse range of clients and projects

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