Community Health Leadership Role
2 weeks ago
We are seeking an experienced Care Team Leader to join our team on a permanent, full time basis. This role will see you support and mentor a small team of direct care staff to provide quality care to our clients in the Geraldton area and surrounds.
The ideal candidate will have a strong background within the Aged Care Industry and be able to demonstrate experience, skills and attributes such as:
- An understanding of healthcare within a community environment.
- Demonstrated experience in leading a team to achieve outcomes.
- Well-developed communication and interpersonal skills to develop effective relationships, promote services and resolve client/staff issues.
This is an exciting opportunity for someone who is passionate about delivering high-quality care and leading a team to achieve exceptional outcomes.
Responsibilities- Lead and manage employees to ensure best practice is followed and compliant with required policies and procedures.
- Manage and document employee performance issues.
- Lead and promote safe work culture to reduce safety incidents and loss time injury.
- Maintain inclusive and effective communication with the team to ensure employees are aware of pertinent information.
- Ensure new employees have been provided with adequate knowledge of their role and responsibilities.
- Manage and authorise weekly/fortnightly timesheets.
- Respond to employee and client queries to ensure consistent and effective outcomes for the service delivery.
- Allocate suitable resources and implement support plans to ensure quality care is delivered.
- Document, report and action hazards and incidents to ensure safe work procedures are followed.
- A Certificate III in Community Support Services is desirable OR minimum two years industry experience and a willingness to obtain Cert 3.
- Knowledge of health care within a community environment.
- Demonstrated experience in leading a team to achieve outcomes.
- Well-developed communication and interpersonal skills to develop effective relationships, promote services and resolve client/staff issues.
- Decision making and problem-solving skills to innovatively manage the provision of service delivery.
- A demonstrated empathetic and flexible approach to manage the sensitivities of client and employee issues.
- Time management and organisational skills to effectively plan and prioritise work tasks.
- Knowledge of service provision, allocation and compliance with contractual obligations.
- Knowledge of manual handling principles with the ability to train others.
We offer a range of benefits including:
- Professional Development supported & Study Leave supported.
- Internal referral rewards - refer a friend or family member receive a $250 e-voucher.
- Salary packaged vehicle options.
- Opportunity to purchase extra leave.
- Comprehensive orientation programme.
- Devices and consumables provided to assist you in delivering care (including laptop and smart phone).
- Subsidised gym membership - $15 per week to access hundreds of different fitness venues.
- Health insurance programmes - 12% discount with HBF.
- Social club discounts - cheaper tickets to cinemas, theatre shows, Zoo, Aqwa, Scitech, Adventure World and more *providers subject to change.
- Mental health support - up to 3 free sessions with a degree-qualified psychologist per year.
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