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Technical Training Specialist

1 week ago

Sydney, New South Wales, Australia Mable Full time

Mable is seeking a skilled Technical Trainer to join their team. As a Technical Trainer, you will play a critical role in driving business success by equipping the Sales Team with the skills and knowledge necessary to deliver exceptional customer experiences.

In this role, you will be responsible for:

  • Developing and implementing comprehensive training programs to improve sales performance and customer satisfaction
  • Collaborating with cross-functional teams to identify training needs and develop targeted solutions
  • Delivering engaging and interactive training sessions to ensure comprehension and retention of key concepts
  • Evaluating the effectiveness of training programs and making recommendations for improvement

To excel in this role, you will require:

  • Experience in contact centre operations and training within a sales environment
  • Strong communication and presentation skills, with the ability to convey complex information effectively
  • Ability to analyze data and make informed decisions
  • Excellent problem-solving skills and adaptability

Mable offers a dynamic and supportive work environment, with opportunities for growth and development. If you are passionate about delivering exceptional customer experiences and driving business success, we encourage you to apply for this exciting opportunity.