Vehicle Damage Assessor

1 week ago

Melbourne, Victoria, Australia beBeeCareer Full time $80,000 - $120,000

Working as a vehicle damage assessor in a dynamic team environment presents an exciting opportunity to grow your career. The role involves assessing and negotiating safe, cost-effective repairs for motor claims, delivering exceptional customer experiences through superior service and support.

Key Responsibilities:

  • Manage the assessment and repair process, ensuring efficient and safe solutions.
  • Deliver outstanding customer experiences by providing exceptional service and support.
  • Cultivate strong relationships with industry partners and internal teams.
  • Collaborate effectively within a team environment to achieve common goals and contribute to team success.

Requirements:

  • A trade qualification (Cert III) in panel beating, spray painting, or mechanics plus 5 years post-trade work experience.
  • Demonstrated experience preparing repair estimates and delivering customer service excellence.
  • Strong organizational skills and excellent time management.
  • Ability to work well within a team environment and support colleagues.
  • A proactive approach to enhancing customer satisfaction.
  • Commitment to maintaining high performance standards.
  • A current unrestricted driver's license.

Benefits:

  • A part-time opportunity with a minimum of 30 hours per week.
  • A fully maintained company car, fuel card, phone, and laptop.
  • Flexibility in work hours supporting work-life balance.
  • An autonomous role within a collaborative team environment.
  • Discounts on retail and insurance products.
  • A comprehensive employee assistance program and career development opportunities.
  • Community engagement initiatives including donation matching and volunteer leave.

About Us:

We value diversity and inclusivity, creating a culture where our employees feel valued, connected, and empowered to succeed. Our commitment to flexible work arrangements, career development opportunities, and community engagement reflects our dedication to fostering a positive work environment that benefits both our employees and customers.

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