Patient Services Coordinator

4 days ago


City of Brimbank, Australia Fsradiology Full time

We are united by a shared vision: to be the diagnostic imaging specialists of choice, serving our communities with compassion, integrity, and precision.

Our commitment to this vision means we are the first-choice provider for community-based diagnostic imaging.

We're a team of over 3000 employees across 150 clinics, filled with experienced staff who put people first.

We believe diversity in all its forms enriches the workplace; regardless of, but not limited to gender, age, disability, nationality, culture, religious beliefs and sexual orientation.

This is an outstanding opportunity for those who are eager to learn, driven, resilient, and empathetic, whilst also possessing a strong customer service background.

Your Key Responsibilities

Managing all phone enquiries in a timely, professional, and confidential manner

Front of house reception / greeting patients upon arrival

Scheduling appointments for patients and referrers

Issuing patient invoices/receipts and processing Medicare rebates as required

Entering and updating patient registration details

Ensuring the reception and waiting area is clean and presentable at all times

You Will Have

Strong customer service and patient focus skills

Eagerness to learn

Excellent time management and organisational skills

High level of attention to detail and confidentiality

Ability to work autonomously, as well as part of a team

Experience in a Radiology background, as well as exposure to Medicare services will be highly regarded

We Offer

A dynamic team environment

Attractive remuneration and benefits

Paid Parental Leave

Potential for growth

Commitment to professional development and education

Flexible and supportive working arrangements



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