Patient Services Coordinator
4 days ago
We are united by a shared vision: to be the diagnostic imaging specialists of choice, serving our communities with compassion, integrity, and precision.
Our commitment to this vision means we are the first-choice provider for community-based diagnostic imaging.
We're a team of over 3000 employees across 150 clinics, filled with experienced staff who put people first.
We believe diversity in all its forms enriches the workplace; regardless of, but not limited to gender, age, disability, nationality, culture, religious beliefs and sexual orientation.
This is an outstanding opportunity for those who are eager to learn, driven, resilient, and empathetic, whilst also possessing a strong customer service background.
Your Key Responsibilities
Managing all phone enquiries in a timely, professional, and confidential manner
Front of house reception / greeting patients upon arrival
Scheduling appointments for patients and referrers
Issuing patient invoices/receipts and processing Medicare rebates as required
Entering and updating patient registration details
Ensuring the reception and waiting area is clean and presentable at all times
You Will Have
Strong customer service and patient focus skills
Eagerness to learn
Excellent time management and organisational skills
High level of attention to detail and confidentiality
Ability to work autonomously, as well as part of a team
Experience in a Radiology background, as well as exposure to Medicare services will be highly regarded
We Offer
A dynamic team environment
Attractive remuneration and benefits
Paid Parental Leave
Potential for growth
Commitment to professional development and education
Flexible and supportive working arrangements
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