Customer Experience Visionary Designer
2 weeks ago
A strategic role sits within the Digital - Customer Experience team at Belong, where you will collaborate with customers and people across the organisation to understand, design and improve the services our customer's experience.
About the Role- This position focuses on defining the experience vision for Belong's customer experience pillars, working closely with cross-functional teams to identify opportunities to improve the customer experience.
- Develop and communicate complex research and design topics simply, tailoring communications based on audience.
- Collaborate with product owners, experience designers, business analysts and technical architects to define the ideal end state for Belong's customer experience pillars.
- Plan and facilitate team ceremonies, contributing to a collaborative design culture.
- Experience improving customer experiences from defining vision to exploring and validating concepts across channels.
- Ability to articulate quantifiable outcomes.
- Demonstratable expertise in service design, conceptual experience design or problem framing.
- A competitive salary of approximately $120,000 per annum, commensurate with experience.
- The opportunity to work with a leading telco, making our world a more inclusive place.
- A customer-first mindset and delivering effortless customer experiences.
- A workplace community that values diversity and inclusion.
-
User Experience Visionary
3 days ago
Melbourne, Victoria, Australia Talent International Full timeWe are seeking a highly skilled User Experience Visionary to join our team at Talent International. The successful candidate will lead the creation and visualisation of customer journey maps that reflect current state, as well as optimised future state journeys and Service Blueprints that enhance the user experience and align with business objectives.As a...
-
Design Visionary
5 days ago
North Melbourne, Victoria, Australia Country Road Group Full timeAbout the RoleWe are seeking an exceptional Design Visionary - Technical Lead to join our team at Country Road Group.Company OverviewCountry Road has built a legacy of effortless style and quality designs that are made to last. As a leading Lifestyle Brand House, we look to drive positive change through our products, partnerships, and stores.Job...
-
Visionary Design Director for WorkSafe Victoria
2 weeks ago
North Geelong, Victoria, Australia WorkSafe Victoria Full timeWorkSafe Victoria: A Visionary Leader in Workplace SafetyWe are seeking a seasoned Design Lead to join our team at WorkSafe Victoria. As a key member of our organization, you will play a pivotal role in shaping the future of workplace safety in Victoria.About the RoleThis is an exciting opportunity for a visionary leader who has a passion for design and a...
-
Customer Experience Visionary
1 day ago
Melbourne, Victoria, Australia Talent International Full timeService Design LeadWe are seeking a seasoned Service Design Lead to spearhead the creation and visualization of customer journey maps and service blueprints that drive business results.This role requires a deep understanding of human-centered design principles, as well as a proven track record of leading complex design initiatives.Key ResponsibilitiesDevelop...
-
Creative Design Visionary
13 hours ago
Melbourne, Victoria, Australia MECCA Brands Pty Ltd Full timeDiscover your role at MECCA Brands Pty Ltd as a Creative Design VisionaryWe are seeking a forward-thinking and hyper-collaborative individual with exceptional communication skills to fill the position of Digital Communications Specialist.Your primary responsibilities will include working collaboratively with the Marketing team to deliver compelling concepts,...
-
Visionary Graphic Design Lead
5 days ago
North Geelong, Victoria, Australia Cotton On Group Full timeAbout Cotton On GroupCotton On Group is a global fashion and lifestyle brand that embodies the spirit of optimism, passion, and collaboration. Our commitment to making a positive difference in people's lives drives our creative process and inspires us to push boundaries in graphic design.Salary: $80,000 - $120,000 per annumOur competitive salary package...
-
Customer Experience Visionary
2 weeks ago
Melbourne, Victoria, Australia iSelect Ltd Full timeAbout Us:iSelect Ltd is a leading Australian digital comparison platform that helps consumers make informed decisions about their energy, health cover, car insurance and other financial products.We're committed to making a positive impact on people's lives by saving them time, money and effort. Our goal is to deliver outstanding customer experiences through...
-
Victoria's Design Visionary
1 week ago
North Geelong, Victoria, Australia WorkSafe Victoria Full timeAbout the RoleWe are seeking a visionary Design Lead to join our team at WorkSafe Victoria. This exciting opportunity will suit an experienced professional who has a passion for driving design excellence and innovation.Key ResponsibilitiesLead complex experience design projects, leveraging your expertise to deliver high-quality outcomes.Develop and implement...
-
Chief Creative Visionary
6 days ago
Melbourne, Victoria, Australia UMENCO Full timeCompany OverviewUMENCO is a contemporary accessories brand at the forefront of travel accessories in Australia, prioritizing integrity, authenticity, craftsmanship, and sustainability.Estimated Salary: AU$120,000 - AU$150,000 per annum, commensurate with experience.Job DescriptionThe Chief Creative Visionary will be responsible for driving creativity and...
-
Digital Product Visionary
6 days ago
North Melbourne, Victoria, Australia Country Road Group Full timeThe Country Road Group is embarking on a transformative journey to drive growth and innovation. To achieve this, we are seeking a seasoned Digital Product Visionary to lead the development of our product experimentation, optimisation, and development roadmap.This strategic role requires close collaboration with senior business and technical stakeholders to...
-
Visionary Architect Lead
2 weeks ago
Melbourne, Victoria, Australia Aspect Personnel Full time**Job Title:** Visionary Architect Lead**About the Role:** We are seeking a creative and experienced architect to lead our design team in Melbourne. As a Visionary Architect Lead, you will have the opportunity to bring your leadership skills to the forefront, working on a diverse range of projects including Education, Residential, and Multi-Residential...
-
Customer Experience Designer
4 weeks ago
Melbourne, Victoria, Australia RMIT University Full timeAbout the RoleThis is a key position within the Customer Experience Capability team at RMIT University, driving the creation and delivery of seamless customer experiences across all stages and touchpoints in the customer lifecycle.The successful candidate will help the university grow customer satisfaction, increase efficiency of systems and operations, and...
-
Customer Experience Liaison
1 week ago
Melbourne, Victoria, Australia Customer Engagement Centre Full timeJob DescriptionWe are seeking a highly skilled Customer Engagement Associate to join our Customer Engagement Centre team.About the RoleThis is a hybrid working arrangement, with a mix of remote and on-site work. The successful candidate will be required to perform national police checks.Key Responsibilities:Provide exceptional customer service through...
-
Digital Experience Designer
2 weeks ago
Melbourne, Victoria, Australia Information & Communication Technology | Web Development & Production Full timeWe are seeking a skilled Digital Experience Designer to join our team at Information & Communication Technology | Web Development & Production. This role will focus on creating visually stunning designs for web and mobile applications.
-
Customer Experience Strategist
5 days ago
North Melbourne, Victoria, Australia Telstra Full timeJob TitleStrategic Design - Customer Researcher DesignerAbout the RoleWe're seeking an experienced Customer Experience Strategist to join our Digital - Customer Experience team at Telstra. As a key member of our team, you'll play a vital role in shaping the customer experience across all touchpoints.Key ResponsibilitiesStrategic Design: Collaborate with...
-
Visionary Architect Leader
1 month ago
Melbourne, Victoria, Australia Aspect Personnel Full timeAbout the RoleAspect Personnel is seeking a highly skilled Design Architect to lead and manage design processes from concept through to delivery across a variety of project types. This is an excellent opportunity for a creative and visionary architect to bring their design leadership skills to the forefront and work on a diverse range of projects including...
-
Product Design Visionary
6 days ago
Melbourne, Victoria, Australia Xero Full timeEmpowering Small Businesses with Innovative SolutionsXero is a leading cloud-based accounting platform that enables small businesses and their advisors to thrive. As a Sr. Product Designer, you will play a vital role in shaping the user experience, ensuring seamless integration of our products, and driving innovation across various product areas.About the...
-
Customer Experience Coordinator
5 days ago
Melbourne, Victoria, Australia Customer Engagement Centre Full timeRole OverviewWe are seeking an experienced customer service professional to join our team as a Customer Engagement Associate.
-
Senior Visual Experience Designer
2 weeks ago
Melbourne, Victoria, Australia Information & Communication Technology | Web Development & Production Full timeWe are seeking a visionary Senior Visual Experience Designer to join our team at Information & Communication Technology | Web Development & Production.Milestones in digital innovation demand exceptional designers who can bring forward-thinking concepts to life. As a key member of our design team, you will be responsible for crafting visually stunning digital...
-
Visionary Architect Leader
1 week ago
Melbourne, Victoria, Australia Aspect Personnel Full timeJob Title: Visionary Architect LeaderWe are seeking a highly experienced Design Architect to lead our design projects in Melbourne, VIC. In this role, you will have the opportunity to bring your expertise and passion for architecture to the forefront.About the RoleThis is an exceptional opportunity for an architect with 8+ years of experience to join our...