Lead Product Designer

3 weeks ago

Lake Argyle, Australia Hopper Full time
About the Role

The Fintech team at Hopper is responsible for delivering innovative solutions to help customers save money, provide financial security, and reduce travel anxiety. As a Principal Product Designer, you will lead the design vision of what fintech means for Hopper and help deliver features for Hopper's consumer and business products that are both useful and delightful.

Key Responsibilities
  • Develop solutions with a focus on great user experience while balancing customer needs, company goals, design cohesion, and ease of implementation.
  • Own end-to-end user journey and all aspects of design execution from customer research to ideation to prototyping to usability tests to final product.
  • Seek out, understand, incorporate, and communicate qualitative and quantitative feedback throughout the design process, leveraging surveys, user testing, and user data to measure feature performance.
  • Dive deep on product data to identify opportunities to improve the product through design.
  • Lead design reviews with external partners and make strong business cases for why we should build what we want to build.
  • Work autonomously in a cross-functional, agile product group with Product Managers, Engineers, and Data Scientists to prioritize and build new features.
  • Have a deep understanding of user needs and business objectives in your agile group's product area.
  • Prioritize appropriately, using good judgment to make appropriate tradeoffs to speed up product learning and balance competing priorities.
Requirements
  • Master's degree in Industrial Design.
  • At least 7 years of experience designing consumer-focused products on web and mobile.
  • Strong understanding of usability and user experience principles and demonstrated experience in visual design with a great sense for aesthetics.
  • Capacity to lead ideation and align the group around a vision and approach.
  • The enthusiasm to relentlessly research and understand the customer through all tools at their disposal, both quantitative and qualitative.
  • Comfortable designing products from MVP to ideal state with experience developing experiment-driven work and basic analysis of success measurement.
  • Proven track record of working with product teams to ship successful multi-platform products.
  • Can clearly explain their thinking verbally and through writing to help drive clarity, uncover new questions, and get to a resolution working both independently and with various team members or stakeholders.
  • Shows technical depth that allows them to communicate with, understand, and earn the respect of world-class engineers.
  • The ability to independently flourish with minimal guidance, be proactive, and handle ambiguity.
  • Solid experience working with Figma, Adobe Photoshop, Adobe Illustrator, and Adobe InDesign.
Perks and Benefits
  • Well-funded and proven startup with large ambitions, competitive salary, and the upsides of a pre-IPO equity package.
  • Hopper offers a monthly cash allowance to cover the cost of private Medical, Dental, and Vision & Life insurance expenses.
  • Please ask us about our very generous parental leave, much above industry standards.
  • Unlimited PTO.
  • Access to co-working space on demand through FlexDesk AND Work-from-home stipend.
  • Entrepreneurial culture where pushing limits and taking risks is everyday business.
  • Open communication with management and company leadership.
  • Small, dynamic teams = massive impact.

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