Merchandise Operations Manager

2 weeks ago

Sydney, New South Wales, Australia Jb Hi-Fi Limited Full time

About Us

JB Hi-Fi Limited is one of Australasia's largest and most trusted retailer groups, specialising in consumer electronics, home entertainment, small appliances, and white goods.

We want to own the tech and entertainment space, grow our customer base, and support our people to be the best and deliver the highest quality service. This is at the heart of our business, and we're looking for a Merchandise Manager to help us achieve our goals.

As a Merchandise Manager, you will have the opportunity to lead and develop the Merchandise and Operations team to achieve high merchandising standards, ensuring that sales targets combined with efficient Back of House inventory activities are maximised.

Key Responsibilities:

  • Leading the execution and maintenance of merchandise and promotional campaigns throughout the store
  • Team building and development, ensuring that the Operations and Merchandise teams are trained as per their role requirements and are efficient in all processes and systems
  • Demonstrating, leading, and coaching a high level of customer care conduct
  • Driving sales and budgeting while maintaining stock integrity through compliance to loss prevention procedures

About You

  • You must be a natural leader, driving engagement and creating a culture where people are motivated to give their best
  • Proactive in optimising work processes by creating the most effective and efficient processes to get things done
  • You will be a team player, collaborating and building partnerships with others to meet shared objectives
  • Passionate about identifying and developing talent to build careers and meet organisational goals

JB Hi-Fi Limited is an equal opportunity employer committed to providing a work environment that promotes diversity and inclusion. If you're passionate about retail and have a strong background in merchandise management, we'd love to hear from you.

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