Digital Experience Strategist

7 days ago


Perth, Western Australia Kirra Services Full time
Job Description:

Kirra Services is seeking a highly skilled Design Lead to join our team. As a key member of our design department, you will be responsible for leading end-to-end UX design processes, from research and ideation to wireframing, prototyping, and final implementation.

This role requires strong leadership skills, with the ability to guide clients through IBM and best practice design principles. You will facilitate working sessions to reach outcomes and articulate the 'why' behind design activities to achieve business goals.

You will structure information into artefacts like blueprints, journey maps, and user flows to enable collaboration among squad members and stakeholders. Experience in end-to-end UX design across the full product development cycle is essential.

Key Responsibilities:
  • Frame user and process questions, create plans to address those, conduct research, and synthesize findings into meaningful insights for clients.
  • Guide clients through design principles and facilitate working sessions to reach outcomes.
  • Structure information into artefacts like blueprints, journey maps, and user flows.
  • Lead end-to-end UX design processes, from research and ideation to wireframing, prototyping, and final implementation.
Requirements:
  • 6+ years of experience in UX/UI design or organisational design departments, with at least 2+ years in a design leadership role.
  • Professional or university-based design experience with a portfolio representing design artifacts and associated projects.
  • Demonstrated accountability and adaptability, with a willingness to take ownership of challenging tasks and problems.
  • Passion for innovative ideas, coupled with the ability to understand and assimilate different points of view.
  • Proficiency in design tools like Figma.
  • Expertise in wireframing, prototyping, and interaction design.
  • Experience conducting user research and usability testing.
  • Knowledge of accessibility standards (WCAG) and responsive design principles.
  • Excellent communication and storytelling skills, with the ability to present complex ideas clearly.
  • Strong project management skills and experience working in Agile or Scrum environments; proficiency in JIRA.


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