Customer Experience Champion

3 days ago


Perth, Western Australia beBeeCustomerService Full time $32,532 - $51,126

As a Retail Customer Service Officer, you will be responsible for delivering exceptional customer experiences.

Australia Post is transforming the way we deliver services to our customers. We are committed to making a positive impact on our communities, and we want you to be a part of it.

Role Details
  • 12 weeks of paid training from Monday to Friday
  • Casual on-call shifts as required after training, various shifts between Monday to Friday 8:45am - 5:06pm
  • Relief position supporting multiple locations

You will perform customer sales and service transactions with customers, manage high-value transactions accurately, conduct and process identity services transactions, promote products and services through up-selling and cross-selling, assist customers with mail lodgements and associate costs, and build rewarding relationships with customers.

About You

We are looking for someone who is friendly, enthusiastic, and reliable, with a passion for delivering exceptional customer experiences. You should have experience in customer service and/or cash handling, and be fit to lift up to 16kgs of mail regularly.

How We Will Deliver for You

We invest in your growth and development, recognising and rewarding your contributions to our success. You will be part of a culture that values inclusivity, empowerment, and safety, where everyone feels valued and supported.



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