
Centre Support Specialist
5 days ago
**Job Title:** Centre Support Specialist
**About the Role:** We are seeking a highly organized and detail-focused individual to assist with the delivery of cleaning services across our national portfolio of properties.
**Key Responsibilities:**
- Track the delivery of cleaning services to ensure consistency and high standards
- Work with internal stakeholders and cleaning vendors to resolve performance issues and drive continuous improvement
- Support the planning, tracking and reporting of cleaning audits and close out of issues
- Prepare summary reports and presentations to document cleaning at centres
- Forecast and reconcile costs incurred to ensure efficient and cost-effective cleaning operations
**Your Impact:** Ensure the day-to-day operations of cleaning at the centres meet Goodstart's policies and procedures.
**Required Skills and Qualifications:
- Tertiary qualification in business, facilities management, communications or early childhood education (highly regarded but not essential)
- Experience gained within high-volume customer service roles (essential)
- Previous working experience with Microsoft Office (Word, Excel, Outlook) (desired)
**Benefits:**
- Not-For-Profit Salary Packaging benefits
- Access to discounted childcare (up to 15% discount)
- Flexible work arrangements
- Discounted health care and access to employee wellbeing program
**Security and Stability:** We exist purely to improve the lives of Australia's children and their families. As a not-for-profit social enterprise, we prioritize the well-being of our staff and the communities we serve.
**You'll Bring to the Table:** A strong focus on customer service, excellent communication skills, and a willingness to learn and grow with our organization.
**Posting Notes:** Brisbane QLD AU | SF: LI | No Early Childhood Qualification | Full-Time
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