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Customer Relationship Manager
3 weeks ago
Overview
The ideal candidate will be responsible for managing day-to-day customer interactions, ensuring customer satisfaction and utilizing analytical skills to enhance customer engagement. This role allows for some work from home.
About the Role
This part-time hybrid role is a great opportunity for someone who enjoys working with customers, analyzing data, and managing programs. The Customer Engagement Manager will be responsible for managing day-to-day customer interactions, ensuring customer satisfaction, and utilizing analytical skills to enhance customer engagement.
Responsibilities
- Manage day-to-day customer interactions
- Ensure customer satisfaction
- Analyze data to inform customer engagement strategies
- Develop and implement customer programs
Requirements
- Candidate must have strong customer service and communication skills
- Ability to analyze data and make informed decisions
- Experience in customer-facing roles
- Strong interpersonal skills and ability to build relationships
- Excellent organizational and time management skills
- Knowledge of the solar energy industry is a plus
What We Offer
This role offers a unique blend of customer interaction, data analysis, and program management. If you are looking for a challenging and rewarding role that allows for flexibility and growth, this may be the perfect opportunity for you.
About Us
We are a team of highly experienced professionals dedicated to helping customers understand their energy usage and providing customized solutions to save money.
