Retail Excellence Manager

2 days ago


Melbourne, Victoria, Australia beBeeBeauty Full time $75,000 - $95,000
Developing Retail Excellence

The role of a Field Coach is pivotal in cultivating highly skilled retail staff and delivering exceptional customer experiences.

Key Responsibilities
  • Training Programs: Develop comprehensive training programs for retail teams on product knowledge, sales techniques, and brand storytelling.
  • Cheerleading and Mentoring: Coach store personnel to achieve world-class customer service standards and foster a culture of excellence.
  • Performance Analysis: Regularly visit stores to monitor performance, identify areas for improvement, and ensure brand consistency.
  • Data-Driven Insights: Analyze sales data to provide actionable insights for optimizing strategies.
  • Partnerships: Foster strong relationships with retail partners to drive collaboration and mutual success.
About the Ideal Candidate
  • Retail Experience: Proven experience in retail management or training within the beauty industry, preferably with luxury brands.
  • Trend Knowledge: Strong understanding of beauty trends and customer needs.
  • Communication Skills: Exceptional communication, presentation, and interpersonal skills are essential.
  • Travel Requirements: Ability to travel to key locations in Melbourne CBD, Chadstone, Highpoint, and Doncaster.
  • Sales Techniques: Proficiency in sales techniques and retail best practices is required.
About the Role

This position offers a unique opportunity to join a talented team of experts in the luxury beauty industry.



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