Sales Leader

3 days ago

Canberra, ACT, Australia beBeeRetail Full time $100,000 - $120,000

Our Boutique Manager Role

We are seeking a highly experienced and passionate retail leader to join our team as a Boutique Manager. As a key member of our management team, you will be responsible for delivering exceptional customer experiences through personalised service and product knowledge.

About the Role:

  • Ensure exceptional customer experience through personalised service and product knowledge
  • Lead by example in customer care, sales techniques, visual merchandise standards and staff presentation standards to maximise sales potential
  • Achieve sales targets by converting customers, resolving complaints, and processing payments accurately
  • Manage operational activities including health and safety, facilities, policies and procedures, and back-office operations
  • Responsible for increasing VIP customer base and nurturing relationships with all VIP customers
  • Communicate effectively with the management team, providing updates and feedback
  • Manage financial aspects including budgets, KPIs, banking, and expense monitoring
  • Administer daily reports, manage stock control, and ensure administrative tasks are completed promptly
  • Develop and mentor boutique team members, ensuring adherence to company standards
  • Recruit and train high-calibre staff, conduct performance appraisals, and establish succession plans

What We Offer:

  • Generous salary packaging
  • Employee discounts and staff wardrobes
  • Training and development programs
  • Career progression
  • Contra credit
  • Access to our comprehensive Employee Assistance Program designed to support your wellbeing
  • Referral incentives

Why Join Us:

At our company, we celebrate diversity, equality, and inclusion by promoting diversity in all forms and creating a safe environment for all employees, applicants, and customers.

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